Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to NovaITCtl (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our platform, services, and tools available at [your website URL] (the “Platform”). By accessing or using the Platform, you agree to these Terms. If you do not agree, you must not use the Platform.

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1. Definitions

• Platform: Refers to the website and tools provided by [Your Company Name] to facilitate connections between Companies and Contractors.

• Companies: Businesses or entities that request services via the Platform.

• Authorized Representative: An individual designated by a Company with proper authority to use the Platform on behalf of the Company.

• Contractors: Individual experts or contractors providing services through the Platform.

• Deliverables: The outcomes or products provided by Contractors in response to service requests from Companies.

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2. Eligibility

2.1 Age Requirement
You must be at least 18 years old to use the Platform. By using the Platform, you represent and warrant that you meet this age requirement.

2.2 Account Registration

• All users must register for an account and provide accurate and complete information.

• Company Accounts: Any individual registering or using an account on behalf of a Company represents and warrants that they are an Authorized Representative with the authority to bind the Company to these Terms.

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

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3. Representation and Authorization

3.1 Company Authorization

• By registering or using the Platform, the Company represents and warrants that the individual accessing the account is an Authorized Representative with the necessary rights and permissions to act on the Company’s behalf.

• The Company is responsible for ensuring that only Authorized Representatives access and use the account.

3.2 Notification of Unauthorized Use

• The Company must immediately notify [Your Company Name] of any unauthorized access or use of its account.

3.3 Accuracy of Information

• The Company agrees to provide accurate and up-to-date information regarding its Authorized Representatives and to promptly update this information in the event of changes.

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4. User Roles and Responsibilities

4.1 Companies

• Companies agree to submit clear service requests, including deliverable requirements, deadlines, and any necessary materials.

• Companies are responsible for ensuring their representatives act in accordance with these Terms.

4.2 Contractors

• Contractors agree to provide high-quality work aligned with the service request specifications and deadlines.

• Contractors must maintain confidentiality and protect any Company data provided for work completion.

4.3 Our Company

• We facilitate connections between Companies and Contractors but do not guarantee the quality of work.

• We ensure Contractors sign NDAs for data protection.

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5. Payment Terms

[Details about payment terms, fees, and refunds.]

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6. Confidentiality and Non-Disclosure

• Contractors must sign a Non-Disclosure Agreement (NDA) to protect Company data.

• Companies acknowledge that while we strive to ensure data security, ultimate responsibility lies with them for specifying security requirements.

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7. Prohibited Activities

You agree not to:

• Use the Platform for unlawful activities.

• Share your account credentials.

• Allow unauthorized individuals to access your account.

• Upload data subject to GDPR or HIPAA regulations unless specifically authorized by us.

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8. Future Secure Solutions (Planned Enhancements)

• In the future, we may introduce additional secure environments or tools (e.g., Virtual Desktop Infrastructure) for data protection.

• Companies will have the option to opt-in for such services and pay associated fees. Details will be communicated once these features are available.

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9. Limitation of Liability

9.1 General Limitations
To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of business, or loss of data, even if advised of the possibility of such damages.

• Our total liability arising from or in connection with these Terms, your use of the Platform, or any services provided via the Platform shall not exceed the greater of (a) the total fees paid by you to us in the three (3) months preceding the claim or (b) $500 USD.

9.2 No Warranty
The Platform is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the Platform’s performance, availability, or suitability for your needs.

9.3 Exclusions
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

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10. Termination

We reserve the right to suspend or terminate your account for any violation of these Terms or for any other reason at our sole discretion.

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11. Governing Law and Dispute Resolution

11.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Virginia, without regard to its conflict of law principles.

11.2 Dispute Resolution

• Negotiation: The parties will first attempt to resolve the dispute through informal negotiation in good faith within 30 days of the dispute arising.

• Arbitration: If the dispute cannot be resolved through negotiation, it shall be resolved through binding arbitration under the rules of the [Arbitration Institution, e.g., American Arbitration Association].

• Location: Arbitration proceedings will be conducted in [Your City, State].

• Exclusions: This arbitration clause does not apply to claims for injunctive relief or breaches of intellectual property rights.

11.3 Waiver of Class Actions
All claims and disputes must be resolved on an individual basis. Neither party may bring a claim as a plaintiff or class member in a class action, consolidated action, or representative proceeding.

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12. Amendments

12.1 Modification of Terms
We may update these Terms from time to time to reflect changes in our services, business practices, or legal obligations.

12.2 Notification of Changes
Material changes will be communicated to users via email or notices on the Platform at least 30 days before the changes take effect.

12.3 Acceptance of Changes
Continued use of the Platform after the effective date of the updated Terms constitutes your acceptance of the new Terms.

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13. Contact Information

If you have any questions about these Terms, please contact us at [Your Email Address].